Data Protection & Cookie Charter
Personal Data and Cookies Charter
Welcome to the Website https://ecosolutions.totalenergies.com/
The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies SE is the « data controller » with responsability for personal data processing on the Website https://ecosolutions.totalenergies.com/. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website https://ecosolutions.totalenergies.com/, you may need to provide us with personal data.
| Purposes | Categories of personal data | Legal basis | Retention period |
| Respond to requests for information | Identification data (Last name, first name, entity) | The processing of your data is based on our legitimate interest. | For the duration of the treatment |
2. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors:
If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the Website https://ecosolutions.totalenergies.com/ . Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below.
3. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
4. Cookies and trackers management
A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website https://ecosolutions.totalenergies.com/ to make your visits to the website smoother.
Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website https://ecosolutions.totalenergies.com/ (First party) and some to third parties.
The table below details each cookie.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website https://ecosolutions.totalenergies.com/ .
| Categories of cookies and trackers | Name of the cookies and trackers | Objectives of the cookies and trackers |
Editor |
Retention period |
| Technical and functional cookies | Site (has_js) | Contains information about the browsing session and allows the user to access the site | Drupal | 12 months |
| Technical and functional cookies | Drupal.tableDrag.showWeight | Configuration cookie | Drupal | 12 months |
| Technical and functional cookies | webform-* | Cookie added when submitting a form | Drupal | 12 months |
| Technical and functional cookies | preferred-language | Cookie to save the language chosen by the user | Drupal | 12 months |
| Technical and functional cookies | CONSENTMGR | Cookie added to the acceptance of the cookie banner | Tealium | 12 months |
| Technical and functional cookies | Utag_main | These cookies can be added to the acceptance of the service 'tealium'. They allow you to manage the activation or not of other cookies contained in the Tag management system Tealium | Tealium | 12 months |
| Consent-exempt analytics cookies | atuserid | Cookie set by Piano Analytics (AT Internet) to identify visitors on first-party cookie sites (nb. Cookie not using a different domain name than the site). Used by XITI | Piano Analytics | 6 months |
How to withdraw your consent?
On your first connection to the Website https://ecosolutions.totalenergies.com/ , you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.
To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).
5. Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on our legitimate interest, you have also the right to delete your data, to object to processing and you can request a restriction of processing.
To exercise your rights and question us about your personal data processing, you can contact Communication Director [email protected]
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.